Technical Support
Telephone Support
On Line Telephone Support as the primary service is available in the event of a breakdown. This service ensures that a high percentage of simple faults are rectified very quickly. Our wealth of experience with PLC's ensures that if a fault can be cured quickly - it is.
On Site Service
On Site Service is provided to ensure that if a fault can not be easily diagnosed then an engineer can be dispatched to your site in the shortest time possible. This service of course comes with the full in-house support should equipment require exchanging or replacing. Again speed is of the essence and the customers requirements are paramount.
When it came to choosing a company to provide expertise on automation we used our loaf and chose iTech. We are pretty sure it has saved us a lot of dough"
Colin Bassett, Allied Bakeries
We have used iTech to help support and update a number of legacy PLC systems, as well make use of their ability to tailor training courses to suit our hardware and software systems. Their expertise has been a big help in keeping this facility as one of the world’s leading Titanium Dioxide producers"
Huntsman Trioxide
